SHIPPING

• Willow Swim ships with Australia Post, unless stated otherwise.
• We try our best to process your order straight away but please allow 1-2 processing days.
• Shipping timeframes are an estimate. Once your order is with the
• shipping company we are in no way responsible for the delivery timeframe.
• Any delays, outside of processing time, are held with the shipping company. All orders are sent without signiture.
• Please request signiture postage if required.
• During busy times, such as campaigns, sales and Christmas, our processing time may be extended due to a higher number of orders.
• If you require a rush order please contact us at hello@willowswim.com to request this service, this includes rushing Express postage
• All orders are processed in the order that we receive them.
• Please request for insurance if you need secure your order.

During the global covid pandemic shipping and handling may take longer than usual. Please expect that orders will take 2-6 days to be processed and shipping times up to 1 week locally and 2-5 weeks for international orders.

 

 

IF YOU REQUIRE A SIGNATURE ON ARRIVAL PLEASE CONTACT US